HP has issued a firmware update that disables the printers of customers using non-HP ink cartridges, sparking outrage among customers who feel "cheated."
The new terms prevent customers from using any cartridges other than those fitted with an HP chip, which are often more expensive, and the printer will refuse to print if non-HP ink is used.
HP claims the update is to reduce the risk of malware attacks and to maintain the integrity of their printing systems, but customers have flooded social media with complaints saying they feel "cheated" and that they are being denied their right to choose cheaper alternatives.
The company has updated firmware for almost 100 printer models, but some users claim to have successfully used cartridges from alternative brands.
There is criticism of HP's business practices, with suggestions of fines, regulation, boycotts, and accountability for CEOs and boards of directors. Alternative printer brands such as Brother, Canon, and Xerox are recommended.
A lawsuit alleges that TikTok owner ByteDance built a "backdoor channel" in its code that allowed Chinese Communist Party members access to user data hosted in the US.
The Chinese Communist Party unit, known as the "Committee", had special powers to monitor ByteDance's business activities, demote unfavorable content, and even use a "death switch" to turn off certain apps.
The lawsuit alleges that the "Committee" continued to have access to US user data after ByteDance walled off access for individual engineers in China.